Privacy Policy
Last updated: February 24, 2026
Introduction
Under Control Labs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and your rights regarding that information.
What We Collect
When you submit our contact form, we collect the following information:
- Name - To identify you and personalize our communication.
- Email address - To respond to your inquiry and follow up on your project.
- Phone number (optional) - To contact you by phone if you prefer.
- Project details / message - To understand your needs and provide an appropriate response.
We may also automatically collect non-personal technical data such as browser type, device information, and general location data through standard web analytics to improve our website experience.
How We Use Your Information
We use the information you provide strictly for the following purposes:
- To respond to your contact form inquiry
- To discuss your project needs and provide a consultation or estimate
- To follow up on our conversation if needed
- To improve our website and services
We Do Not Share or Sell Your Information
Your personal information, including your phone number, email address, and any other contact details, will never be shared with, sold to, or rented to any third party for marketing purposes.
Mobile Phone Number Protection
Your mobile phone number and all associated contact information will not be shared, sold, rented, or otherwise disclosed to any third parties for marketing, advertising, promotional, or any other commercial purposes. We collect your phone number solely to contact you about the specific inquiry you submitted through our form. Your mobile phone number will not be used to send unsolicited text messages, robocalls, or any other form of automated communication. We do not participate in any data broker networks, lead generation services, or marketing cooperatives that would result in your phone number being distributed to outside parties.
We will only share your information if required by law (such as a valid court order or subpoena) or if it is necessary to deliver the services you have requested from us (for example, if a project requires coordination with a specific manufacturer or partner, we would obtain your explicit consent first).
Data Storage and Security
Your contact form submissions are transmitted securely and delivered to our business email. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and How to Opt Out
You have the right to:
- Request access - Ask us what personal information we hold about you.
- Request correction - Ask us to correct any inaccurate information.
- Request deletion - Ask us to delete your personal information from our records.
- Opt out - Ask us to stop contacting you at any time.
To exercise any of these rights, please contact us at mdelzer@undercontrollabs.com or call us at 616-303-0110. We will respond to your request within 30 days.
Cookies and Analytics
Our website may use basic analytics tools (such as Vercel Analytics) to understand how visitors use our site. These tools may collect anonymized, non-personal data such as page views and general geographic region. We do not use tracking cookies for advertising or marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: